Shipping & Return Policy

Shipping Information (M/s. Anjana Exports Pvt. Ltd.) (AEPL) delivers products to all cities across India and states all over India which are serviceable by our courier/logistics partners. (M/s. Anjana Exports Pvt. Ltd.) shall not be liable for delays resulting from incomplete address listings. In the event of a reshipment of the same order, customers will be responsible to pay re-shipping charges for the reshipment and any related fines/penalties.

All orders are shipped by the best courier/logistics agencies and home delivered within approximately 3-7 working days after dispatch of the shipment.

Deliveries being made to college/hostels/schools/organization/company are solely at customer’s risk. In case the authorities of such places fail to accept the package, for any reason, (M/s. Anjana Exports Pvt. Ltd.) will not attempt re-shipment of the same order. (M/s. Anjana Exports Pvt. Ltd.) will issue a refund or credit to the customer's account after deducting shipping charges.

Which areas can you ship to?

You can check if your pin-code is serviceable by our courier/logistics partners.

Please enter your pin-code on the check pin-code page to know whether the product can be delivered to your location.

The pin-code in your shipping address will be used to check for serviceability while processing your order. If your pin code is not serviceable, we will contact you for additional information. We also reserve the right to cancel the order.


What are the delivery charges?

A flat fee of Rs 100 is chargeable to the customer per order. The delivery fee may be waived off by us, if you shop with us for a minimum predefined value of Rs 800.

Are there any hidden costs (sales tax, octroi etc) on items sold by (M/s. Anjana Exports Pvt. Ltd.)?

There are NO hidden charges when you make a purchase on List prices are final and all-inclusive. The price you see on the product page is exactly what you would pay.

Delivery charges are not hidden charges and are charged extra depending on the order amount.


Do you offer Cash On delivery (CoD)?

We are not offering cash on delivery at this point.


What is the estimated delivery time?

We generally process and ship the items within the next business day. Business days exclude public holidays and Sundays.

Estimated delivery time depends on:

• Processing time.
• Product's availability.
• The destination to which you want the order shipped. (M/s. Anjana Exports Pvt. Ltd.) shall intimate by email/call, in case of delay in shipping due to un-availability of stock or due to unusual delay in filling an order.


However any dates for delivery are approximate only and we are not liable for any delay in delivering your order or any part of it. We may choose to deliver your order in separate parts. In some cases we may offer to refund you for unfulfilled part of the order. You will be intimated for the same.


Do you ship internationally?

Yes, we are shipping internationally.


All products shall be shipped from Kolkata, West Bengal, India.